Using NetViewer, Sprut Technology (UK) Ltd can establish a once-only fast and secure connection with your computer with no need to register, install or configure any software.

Using NetViewer our technical support team can view what you are currently working on at your PC and can either guide you through a problem using an animated cursor, or, with your permission, temporarily take control of your cursor to complete a task.

3 easy steps to a solution.........

1. Within a few clicks you establish a direct connection to a support agent.

2. Start the NetViewer program online and type in your personal session number.

3. Our support engineer will then be able to see your screen through a secure connection for as long as you want the agent to help.

Sprut Technology navigates...you are in control

Sprut's support agents cannot influence anything on your PC without your express permission.

You are the one in the driving seat

Sprut's agents can only see what you allow them to. The agent can either guide you using an interactive arrow tool, or, if you allow them to, can temporarily take control of your cursor. This permission can be withdrawn by you at any time.

Secure connection

The Netviewer program works in a similar way to the clearance methods developed by leading businesses for telephone/online entry systems that connect to sensitive information on bank or customer accounts. Netviewer provides a completely secure connection between you and the support agent.

Verisign certificate

Every Netviewer session is encrypted through a 128-BIT connection, the official SSL standard

Always the correct agent

Your session number ensures you are always in touch with the right agent.

To visit the NetViewer website simply click the logo below: